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Privacy Policy
Allerlux is
dedicated to keeping your details private. Any information, we
collect in relation to you, is kept strictly secured. We do not
pass on/sell/swap any of your personal details with anyone. We use
this information to identify your orders and to personalise your
shopping experience with us; that's all. Allerlux uses cookies to allow
you to login to your account, maintain a shopping cart and to
purchase items in your shopping cart. Cookies sent to your computer
fromAllerlux only last
while you’re browsing our website. We do not store persistent
cookies on your computer. Cookies also allow us to give you a more
personalised shopping experience by displaying products that
interest you throughout our product pages, thus providing you with
a more friendly, interesting and enjoyable shopping experience.
Whenever you use our web site, or any other web site, the computer
on which the web pages are stored (the Web server) needs to know
the network address of your computer so that it can send the
requested web pages to your Internet browser. The unique network
address of your computer is called its "IP address," and is sent
automatically each time you access any Internet site. From a
computer's IP address, it is possible to determine the general
geographic location of that computer, but otherwise it is
anonymous.
We do not keep a record of the IP addresses from which users
access our site except where you have specifically provided us with
information about yourself, in which case we also record your IP
address for security purposes. An example of this would be when
proceeding to a checkout to finalize an order you may wish to make.
After completing the form provided, your IP address will be stored
along with a transaction number that allows us to track your
order.
Security Policy
When purchasing from Allerlux your financial details
are passed through a secure server using the latest 128-bit SSL
(secure sockets layer) encryption technology.128-bit SSL encryption
is approximated to take at least one trillion years to break, and
is the industry standard. If you have any questions regarding our
privacy policy, please contact our customer support centre info@allerlux.com.au.
Terms & Conditions of sale
We will process your order within 3 business days of the
shopping cart process. You and us are bound by the carriers'
policies. We will follow up any claims we can pursue and may need
your cooperation should such a claim against a carrier arise.
If we are not able to fulfill any of your order for any reason
we will refund your payment using your original payment method and
notify by e-mail immediately.
If we can fill a part order we will ask you if you want to
proceed with the part order and refund the balance using the
original payment method. You can cancel the whole order should you
so wish.
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